New integrated services in ICARUS partner regions

Integrated services

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Integrated services
Istrian County Primorje-Gorski Kotar County Zagrebačka county and the city of Zagreb Friuli Venezia Giulia Region Veneto Region and the Metropolitan city of Venice Emilia Romagna Region Abruzzo Region

Istrian County

About the region

The Istrian County includes a large part of Istria - the largest Adriatic peninsula. Total number of inhabitantsin the county is around 206.000 or 4,65 % of the population of the Republic of Croatia. The most extreme west point of the Republic of Croatia is in the Istrian Region (Bašanija, promontory Lako) at the 45° of the northern latitude.

Situated in the north-west of the Adriatic Sea, Istria is surrounded by the sea from three sides, while the northern border towards the continent is made up by a line between the Miljski Bay (Muggia) in the direct vicinity of Trieste and the Preluk Bay, right next to Rijeka. Such favourable geographic position, almost at the heart of Europe, half way between the Equator and the North Pole, Istria has always represented a bridge connecting the Middle European continental area with the Mediterranean.

More about Istrian County

For the hinterland area tourist information is responsible Tourist board of central Istria which is located in Pazin, „heart of Istria“, and provides information about City of Pazin and 8 other municipalities: Cerovlje, Gračišće, Karojba, Lupoglav,  Pićan, Sveti Lovreč, Sveti Petar u Šumi and Tinjan. The tourist board of central Istria covers an area of 580,2 km2 and number of inhabitants of the area is around 20 000.

Central Istria is the heart of the Istrian peninsula, the intersection of all major roads. In the largest city of this area, Pazin, you can find a medieval Pazin Castle, which is the biggest and the best-preserved medieval fortress in Istria. It was first mentioned in written documents in 983. Under the walls of the Castle, in the hatch of the Cave of Pazin, the Stream of Pazinčica ends its flow above the ground, continuing underground southwards. In Pazin Castle are located the Etnographic Museum of Istria and the Pazin Town Museum. Around 6 kilometres from Pazin, in Beram, you can discover famous fresco called „Dance of the Dead“. In central Istria there are many churches decorated with precious frescos (Beram, Draguć, Pazin, Lindar, Rakotule, Sveti Lovreč, Gračišće..). Discovering area, you will come across untouched nature, beautiful landscapes, amazing views, picturesque medieval towns, authentic places and delicious food. When in central Istria, don't forget to try Istrian prosciutto, olive oil, homemade sausages, fine wines, honey and cheese from local producers and authentic “Pazinski cukerančić”, traditional Istrian pastry which is declared for intangible cultural heritage of Croatia. You can also take a break from activities in central Istria in local agritourism, restaurant and taverns who offer local food.

Central Istria is located in the middle of the Istrian peninsula, but close enough to the sea coast. Its location makes it the perfect starting point for exploring the entire Istrian peninsula.

More information can be found here:

Local public transport

In central Istria there are two modes of public transport: bus and train. For information about routes, prices and schedules, it is recommended to visit the provider's website.

Bus providers:

You can use the search engine for all bus routes:

Train provider: (Train goes from Pula to Lupoglav and Buzet; from Lupoglav it is possible to continue to Rijeka by bus – when you buy the train ticket to Rijeka, the bus ticket is already included in the price). Train stops in central Istria are: Sveti Petar u Šumi, Heki, Pazin, Novaki, Cerovlje, Borut and Lupoglav.

In Pazin it's possible to rent an E-bike. Located on the main square (address: Street 25. rujna 1943.) during the spring and summer seasons with 4 electric bicycles available with a small bicycle service station and info point. The system also includes a separate charger for visitors' private bikes, which is compatible with other charging stations located in central Istria (Tinjan, Cerovlje, Gračišće).

Information for public and private transport in central Istria you can find on following link:

Links to service providers by city


Pazin / Central Istria:



Rabac & Labin:


ICARUS Integrated services in Istrian County

"Sustainable intermodal solutions between coast and hinterland area in Istria with main focus on bike and train"

Istrian development agency’s integrated service will focus on connection between central Istria and the coast as well as the cross-border area and will include possible multimodal routes including train and bike transport. The main outcome would be possibility of bike transport within train wagon on route Pula – Kanfanar – Pazin – Lupoglav and than you can continue cycling from Kanfanar to Rovinj where is also a port for maritime connections to Italy. Intermodality will also be enabled in changing node in Pazin where it is possible to rent an e-bike.

Parenzana is the most famous and the most visited cycling and hiking trail in Istria today. The trail is jointly maintained by the County of Istria and the towns and municipalities along its route. The County of Istria continually develops, equips and promotes the Croatian part of Parenzana. Along the route, there are 20 Bike&Bed facilities, 7 specialized bicycle repair shops and about 15 bike rental agencies (some of which also offer transportation services).

Its rough terrain makes it suitable for mountain bikes, but not for road or trekking bikes. In the near future, after the bike route Rovinj-Kanfanar will be available; Poreč and Kanfanar will be connected by bike as well. Therefore, it will be possible to do the entire Parenzana, from ITA-SLO border to Poreč, Rovinj and Kanfanar, by bike, and then to continue to Pula by train. In that way, the whole western Istria will be intermodaly connected by bike and train.

Primorje-Gorski Kotar County

About the region

Primorje-Gorski Kotar County covers an area of 3.588km2 which is 6,34% of Croatian territory, and has a population of around 296 000, which is around 6,91% of the total Croatian population, making it the 5th most populated county in Croatia. The city of Rijeka is the regional centre. It has a population of around 128 000, which makes it the 3rd largest city in Croatia.

The transport infrastructure system consists of all transport branches interconnected with the aim of providing a safe, efficient and competitive unique function of the provision of transport services. The traffic system of Primorje-Gorski Kotar County is structured into the Rijeka Traffic Node and a series of traffic routes. The Rijeka traffic hub consists of: Rijeka port terminal; Rijeka railway junction; and Rijeka road junction.

More about Primorje-Gorski Kotar County

Local public transport

There are multiple operational bus lines going to and from the towns of PGŽ, with the main regional hub being the city of Rijeka. This includes bus travel within PGŽ, between PGŽ and other Croatian regions, with some transport providers offering cross-border travel tickets.

The backbone of the Rijeka traffic junction consists of railway lines of significance for international traffic on the Vb branch of the Pan-European Corridor, from the state border with Hungary, and towards Botovo - Koprivnica - Zagreb - Rijeka – Šapjane.

The port of Rijeka is the largest port in Croatia, and its impact is immediate on all traffic modalities. In addition to the Port of Rijeka in Primorje-Gorski Kotar County area, there are 55 sea ports open for public traffic, 5 of which (Mali Losinj, Merag, Misnjak, Porozina and Valbiska) are of county importance, while the other 50 ports are of local importance.

Rijeka and Mali Lošinj airports are used for regular international and domestic air traffic, as well as for irregular air traffic especially during the tourist season. Grobnik Airport has yet to take its place in the inter-communal connection of Primorje-Gorski Kotar county and other parts of Croatia.

Considering city and suburban public transport, Rijeka’s city and suburban public transport is based around bus lines organized by Autotrolej KD. There are 18 city and 31 suburban bus lines in the city of Rijeka. The town of Bakar has its own public transport provider – GKD Dobra, along with the aforementioned services of Autotrolej KD. Vrbovsko also has a minibus public transport service. Komunalac Ltd. performs the public transport service in the area. More information in How to travel in PGŽ

ICARUS Integrated services in PGŽ

"Web/mobile application for the promotion of intermodal passenger transport on Croatian territory"

This website was created as part of the ICARUS project. The purpose of the website is the promotion of intermodal passenger transport in the partner regions of ICARUS. The website contains information on how to travel in PGŽ, the available integrated travel options in the region, as well as information on bicycle transport which includes bike sharing/renting, bike routes and options for transporting bikes in public transport. The website also contains information about each partner region and about the new integrated services (provided by the partners from that region), information on local, city and suburban transport, as well as links to the transport provider websites, information on regional public transport with links to the transport provider websites, and up-to date information on offers in the partner regions.

Zagrebačka county and the city of Zagreb

About the region

Within last decades, in relative terms, the Zagrebačka and Zadarska counties had the largest increase in population, more than 10% of the total population. The Zagrebačka County had a motorization rate of 359 cars/1,000 inhabitants in 2011., and the City of Zagreb had a motorization rate of 408 cars/1,000 inhabitants in 2011. The region also borders two of the other functional regions, the Northern-Adriatic and Eastern-Croatia. The City of Zagreb, the capital and largest city, is the most important economic centre of the country. Regarding railway and urban/suburban transport, the big fluctuations in the recent years can be explained by modification in the method of counting passengers carried by ZET and HZPP.

More about Zagrebačka county and the city of Zagreb
In 2011 the City of Zagreb stopped providing financial support for a joint ZET-HZPP ticket. The passengers carried by ZET (Zagreb PT) and HZPP (railway) are now counted separately, which resulted in a sharp decline in the number of railway passengers carried in 2011. The reduction of the City and national subsidies to certain population groups for the purchase of tickets was another contributing factor to the lower number of passengers carried. Though the overall figures for Croatia show an increase of the total number of passengers in urban and suburban PTs, the increase is largely due to biggest agglomerations of Zagreb and North West Croatia, while most of the other continental regions see a decrease of number of passengers carried in PT systems. The decrease in these regions is much related to depopulation and a decrease in job offerings.

Local public transport

The main transport operators are concentrated in the cities of Zagreb, Rijeka, Split, Dubrovnik, Pula, Osijek and Zadar. These operators are owned by the Municipalities. Outside the urban transport in the territories of the Municipalities, there are 15 private operators in charge of the public transport service on national roads; some of them are experiencing serious financial problems.

In the City of Zagreb, the operator Zagreb holding Ltd. Branch ZET operates 129 bus and 15 tram lines serving 2,171 stops. Accessibility provided by public transport around the metropolitan areas seems good and comparable to private transport, particular along the public transport corridors clearly identifiable on the map below, some gaps can be identified between these major metropolitan areas.
Tram service is the basic type of public transport in Zagreb. Regular tram transport includes 116,3-km operating-long tracks, 193 lead cars and 41 trailers. There are fifteen lines running along 148 km long track and 4 night lines on a 57-km long track. The trams in Zagreb transport approximately 204,000,000 passengers a year.

Zagreb railway node is an intersection of RH1 and RH2 corridors (formerly the Pan-European Corridor X and Vb). All the lines in the node area are electrified, protected by a relay interlocking and signalling system (train traffic is flowing within a block interval). Average speeds on all lines are 60 to 140 km/h. There are 14 rail stations and 11 stops in the node area. At present, rail public transport in Zagreb is not integrated with public bus and tramway system. The passenger fleet consist of multiple unit trains, and diesel and electric locomotives for hauling conventional closed passenger coaches.

In the Zagreb node, the rail and the tram are serving the same functionality. In Zagreb, buses and trams are integrated and are not competing with each other. the rail and bus system between Zagreb and other regional centres is not harmonized, neither operationally nor organizationally. “Parallel” routes and overlapping of tram and/or bus lines with railway are observed in other urban areas of Croatia.
So far, no cooperation between bus and railway operators has improved the coverage or increased the number of passengers carried. In Zagreb PT there is a joint ticket that allows passengers to travel by ZET and use urban and suburban trains operated by Croatian Railways, though no revision has ever been made to remove or at least cut the “parallel” lines. Until 2011 the City of Zagreb provided subsidies for public transport tickets, including a joint HZPP and ZET ticket. Such subsidised tickets increased the number of passengers, although there is a statistical “gap” in the number of passengers carried by rail in 2011 and 2012 due to changes in the methodology applied.

ICARUS Integrated services in the Zagrebačka County and the city of Zagreb

HŽPP’s pilot activity, entitled “Improving integrated ticketing and booking system in train & bike category“ aimed to improve ticketing and booking system in train & bike category i.e. promotion of online ticket purchase, enabling customers to buy bicycle tickets for trains faster and easier at special prices. The Idea was to enable passengers to use existing web and mobile application for purchasing a combined train & bike ticket and make intermodal trips.

The pilot was facing challenges such as technical nature regarding GDPR data and different upgrades on current system which are not possible at this moment.

Due to short deadline and lack of budget, HŽPP made minor changes to the work plan and used a reduced budget to create a technical document explaining the disadvantages of the current IT system and provide technical solutions for improvements and implementation. Considering that the current HŽPP sales system has no possibilities to sell bike & train tickets online with any discount or purchasing a bicycle ticket for passengers who already have a subscription ticket or a single ticket or purchase bicycle tickets for special trains that are not included in the official timetable of HŽPP, this technical documentation will show which EU systems can allow such combinations favouring multimodality. This document will give long-term contribution and additional value to the ICARUS project.

HŽPP aims to improve online sales channels which are currently not used very often, while also reducing the number of complaints from current users trying to purchase tickets online. Upgrades on the current system could raise the level of service quality, making it more usable for current train & bike users as well as promote intermodal transport.

Friuli Venezia Giulia Region

About the region

Friuli Venezia Giulia Region is one of the 20 regions of Italy. Trieste is the regional capital.

Friuli Venezia Giulia has an area of 7.924 km2 and about 1.2 million inhabitants. A natural opening to the sea for many Central European countries, the region is crossed by the major transport routes between the east and west of southern Europe.

The region has fine art cities and cultural centers, medieval castles and Venetian villas, museums, fine seaside resorts, everywhere a rich gastronomy, exquisite wines and a myriad of wellness offers; eight different golf circuits spanning from the Alps to the sea, very special skii areas with also some treeclimbing activities; astounding natural landscapes in the many Karst grottos, the Natural parks of the Prealpi Giulie and Dolomiti Friulane, the Grado lagoon and the Marine Sanctuary at Miramare.

More about Friuli Venezia Giulia RegionWith its UNESCO World Heritage sites and towns of art, Friuli-Venezia Giulia awaits you to tell you about the history of Europe. Aquileia, the metropolis of the Roman Empire, Cividale, the Lombard capital town and Palmanova, the Renaissance fortress town. And then the cosmopolitan and splendid city of Trieste; Udine, the city of Tiepolo; Pordenone with its cultural festivals and Gorizia, a symbol of the 20th century from the Great War to the Iron Curtain.

Friuli Venezia Giulia is a bike friendly region. Slow routes among villages and vineyards for families and those who love genuine flavours, ascents and descents surrounded by nature for mountain bike enthusiasts, the amazing roads and mountains of the Giro d’Italia for sports people who love racing bikes and, then, the Ciclovia Alpe Adria, one of the most scenic and outstanding routes in Europe.

In Friuli-Venezia Giulia, all aspects of the Adriatic Sea are expressed. Beyond the spectacular lagoon, large sandy beaches and the Blue Flag sea of Grado and Lignano Sabbiadoro promise a relaxing and fun holiday with water sports and organised activities. Towards Trieste, instead, the white cliffs of Duino offer a rocky coastline dotted with small bay.

Local public transport

You can reach Friuli Venezia Giulia and its wonderful cities and towns in multiple different ways.

First of all there is the Friuli Venezia Giulia Airport ( ) in Ronchi dei Legionari (Go). Trieste Airport is located 33 Km from Trieste, 40 Km from Udine, 20 Km from Gorizia and 80 Km from Pordenone. Urban connections with the Airport:;

Friuli Venezia Giulia is now one of the few regions in Italy to have a single urban and suburban transport service operator: FVG TPL Scarl ( )

You can also reach Trieste by train ( ) and by boat with the crossborder seasonal fast service which connects Piran, Poreč, Rovinj, Pula and Lussinpiccolo to Trieste. Plan your trip:

The Grado - Trieste Maritime Line and Lignano-Grado are a valid alternative to reach the beaches of Grado and Lignano, avoiding road traffic, but also suggestive tourist offers for guests of Grado and Lignano who wish to visit the regional capital, enjoying the sun and exciting view of the Adriatic coast, traveling by sea in perfect relaxation:

The Lignano Sabbiadoro and Marano Lagunare line is also available in the summer. The line, carried out with a motor ship, guarantees the modal integration with the Udine-Latisana-Lignano extra-urban service and with the urban one of Lignano. The maritime service is available from June to September with start and end dates that vary from year to year:

Other relevant boat connection in Trieste: Trieste-Muggia ( ) and Trieste-Barcola-Grignano-Sistiana ( )

If you are a cycle tourist you cannot miss the CAAR - Ciclovia Alpe Adria Radweg - Cycle Track, a cross-border cycle track that links Salzburg, Villach, Udine, Aquileia and Grado:;

FVG also offers the possibility to go on public transport with the bicycle: train, bus and boat for cyclists: the bike-friendly services: with the boat (; ) and bike&bus services ( )

Railway routes:

ICARUS Integrated services in FVG Region

"Intermodality bike-train development from hinterland to the coast in FVG: intermodal rail/bike solutions to strenghten and link the CAAR cyclepath"

Ciclovia Alpe Adria (link to website: ) is one of the most scenic and outstanding routes in Europe. With ICARUs project funds the FVG Region, through RFI – Rete Ferroviaria Italiana, owner of the railway infrastructure, managed to equip 10 railway stations with bicycle wheeling ramps to walk up and down the stairways to help improving access to platforms for passengers travelling with bikes on Alpe Adria route.

"Cross-border bike&bus service to connect Parenzana and CAAR cyclepaths"

In addition to regional bike-bus connections provided by TPL FVG scarl ( ) with ICARUS project FVG Region financed the bike-bus cross-border connection Trieste-Parenzo/Poreč in the weekends (Friday, Saturday and Sunday) and holidays from July until the end of October 2021.

The bus starts from Trieste Bus station at 9:00 in the morning and comes back from Parenzo/Poreč Bus station starting at 18:00 in the afternoon. The bus can carry up to 40 passengers with 40 bicycles.

Go to to book the Bus!

Veneto Region and the Metropolitan city of Venice

About the region

The area of the Metropolitan City of Venice (MCVE) includes 44 municipalities on almost 2.500 sqkm (13,5% of the entire regional territory). The city is located at the biggest lagoon of the country (Venice Lagoon), which was inserted in the UNESCO World Heritage List since 1987.

The Metropolitan City of Venice counts 853,338 resident people, and its territory is characterized by the urban sprawl phenomenon. Therefore, the territory presents a polycentric structure since, beyond the city of Venice, there are multiple cities representing important attractive sites as well as significant social and economic actors such as San Donà di Piave, Portogruaro, Mirano, Mira, Dolo, Chioggia, Cavarzene and Cona.

More about Veneto Region and the Metropolitan city of Venice

Beyond administrative borders, it is important to mention the importance of the interconnections between the Metropolitan City of Venice with Treviso and Padua, being a huge urban area consisting of territorial subsystems.

Considering the heterogeneous conformation of the territory, the Metropolitan City of Venice is affected by functional management of mobility, particularly road transport, which includes motorways (90,200 km), state roads (139,200 km), regional roads (173,800 km) and provincial roads (786 km). Regarding railway transport, the overall extension of the railway network in the metropolitan area is 151,400 km. Additionally, being in a strategic position, the Metropolitan City of Venice is an essential hub, through which two European TEN-T corridors pass (Mediterranean Corridor and Baltic-Adriatic Corridor), supporting the intermodal transport system, which represents a challenge as well as a European priority.

Intermodality is ensured even by the presence of the Port, which allows a significant passenger and goods transportation while the city of Venice is well connected with international regions through air transport since Marco Polo airport, together with Treviso Airport, represents the third national airport hub.

Finally, it is to consider the strategic role of the metropolitan city since there are relevant itineraries, which are acknowledged among the national level touristic cycleway (e.g. Ven-to” cycleway linking Venice with Torino, the “Adriatica” linking Gargano with Lignano Sabbiadoro as well as the cycleway “Trieste-Lignano Sabbiadoro-Venezia”).

Local public transport

Local public transport in the city of Venice includes both urban and extra-urban services, where a relevant share of passenger service corresponds to bus services as well as waterborne services. The extra-urban bus services are provided by the following operators:

  • AVM S.p.A., operating extra-urban in the Central and Southern portion of the MCVE (available at
  • Arriva Veneto S.r.l., to which has been tendered the line connecting Chioggia and Venice (available at
  • ATVO S.p.A., operating extra-urban in the Eastern Venetian area (as well as urban services in the municipalities of Caorle, Cavallino Treporti, Jesolo e San Donà di Piave) (available at
  • Brusutti S.r.l., providing connections between Venice and destinations in the mountainous areas belonging to the provinces of Belluno and Trento (available at

Rail transport registers the presence of “fundamental” lines of the national rail network manager, RFI, converging on the node of Venice (available at where the national company Trenitalia is providing services ( Furthermore, a 39 km line connecting Mestre and Adria is managed by Sistemi Territoriali S.p.A. as concessionaires of the Veneto Region (

Regarding sea transport, two operators are in charge of providing services for maritime transportation: Actv,(available at and ALILAGUNA (available at

Veneto Region is actively committed the development of integrated ticketing and tariff at regional level, thus including the Metropolitan City of Venice. In particular, at the local level, a relevant example is represented by the “Venezia Unica City Pass” - a contactless card with RFID developed by AVM operator.

The regional public road transport is organized in eight basins corresponding to seven regional provinces (plus the navigation service on Venice). The service is carried out by a group of transport companies, in particular for each basin there is a reference operator among which the main ones are: Actv, BusItalia (, AVM, Arriva Veneto, Svt (, atv (, Dolomitibus ( and Atvo.

Regarding the railway system, Trenitalia and Sistemi Territoriali are providing services allowing to reach the different areas of the region in a capillary and easy way. In order to support the multimodal transport system, a recent initiative consists of the introduction of the Smartcard UNICA VENETO in which different tickets, related to different operators, can be jointly stored. This is based on the acquisition of a shared tool, based on the contactless technology and the related standard CALYPSO, by the various operators under the coordination of the regional offices.

ICARUS Integrated services in MCVE

MCVE’s pilot action “Setting up integrated facilities and tools fostering bike-bus-train-ferry intermodality in touristic itineraries across the coastal areas and hinterland” consists of two main initiatives:

  1. the first one concerns the installation of a series of facilities (mobile bicycle racks, bike sharing solutions…) in selected test sites in order to enhance the intermodal service connections between different modes of transport (train/bus/ferry and bike);
  2. the second initiative encompasses the enrichment of the existing ICT platform by optimizing data and information related to mobility (e.g. timetables, interchange points, bike sharing, etc.), providing an “entry point” linking to existing ticketing and booking opportunities as well as delivering additional information about services dedicated to bike users, as to facilitate them in carrying out intermodal trips.

The main beneficiaries of the initiatives are specifically commuters and tourists. The enhancement of available devices and infrastructures supporting and encouraging the use of intermodal solutions for passengers (e.g. bus/bike, train/bike, ferry/bike) will ensure available options to fulfil more general sustainable goals of mobility.

At the same time, foreseen harmonization of data and information to be organized thanks to the efforts of the pilot will allow to systematize existing set of databases thus highlighting the priority areas to further focus with future additional efforts.

Emilia Romagna Region

About the region

The region Emilia Romagna is located in the northeast of Italy, between the Appennines and the Po River. The inhabitants of Emilia Romagna are about 4.5 million and the regional capital is Bologna. The region is widely known for its medieval towns, the very rich gastronomy and the seaside resorts.

From an orographic point of view, the region is divided almost symmetrically between the Po Valley and the eastern portion of the Northern Appennines (between Tuscany and Emilia and between Tuscany and Romagna). The Appennines, i.e. the mountainous area of the region, represent the hinterlands of each province except Ferrara. The ancient via Emilia divides almost perfectly the flat part of the territory from the first hills. On its eastern side, Emilia Romagna overlooks the Adriatic Sea.

More about Emilia Romagna RegionEmilia Romagna has a great history that is quite different between Emilia and Romagna. Bologna, the capital city, is a medieval city and is home to the oldest university in the world, dating back to the 11th century. This peculiarity makes Bologna a university city, full of students coming from all over the world, many of whom decide to stay. For this reason, Bologna is also a multicultural city.

Its many industries and universities all over the territory cause a lot of daily trips both for students and for workers, and because of the geographical conformation of the region, its transport system is not very appealing and therefore the majority of trips are made by car. The internal areas are the most critical and also the least connected to the main infrastructures.

Local public transport

The public transport providers in Emilia Romagna are different in the different provincial basins:

  • For the provincial basin of Bologna and Ferrara TPER manages the public transport. From its website, it is possible to get any kind of information (timetables and paths, tickets and subscriptions, information about parking and parking maps, cycle mobility, car sharing, access to the limited traffic zones, etc.). There are also updated news and a call center.
  • For the provincial basin of Modena, Reggio Emilia and Piacenza SETA manages the public transport. From the principal website, it is possible to choose the dedicated websites for the three aforementioned cities. As for TPER, all information are included within the website, an online ticket office is also available as well as a fare’s calculator. Urban, suburban, and school services are all listed.
  • For the provincial basin of Forlì-Cesena, Ravenna and Rimini there is Start Romagna (available also in English). On this website, it is possible to find all services information (including timetables and paths, special services, city maps and information about the ferries), fares and purchase of tickets, and conventions. Start Romagna has an interesting offer that is called “SmartPass”, which allows you to move all around Romagna using all different modes of public transport with just one ticket for either 3 or 5 days.
  • For the provincial basin of Parma there is TEP (available in Italian and English). All information related to services and special services, timetables, paths and ticket purchase are included within the website.

From January 1, 2020 there is a regional railway society Trenitalia Tper which has 1400 employees and manages 140k passengers daily as well as 900 trains

Trenitalia is the national rail service (the website is available in Italian, English, French, German and Chinese) and it covers the whole regional territory. Emilia-Romagna Region has developed an app and travel planner which integrates different transport modes and parking (in Italian), and where tickets can be bought: Roger.

ICARUS Integrated services in RER

"ICT solutions for seamless intermodal transport: Platform for calculating the environmental impact of travel to support the dynamic travel planner Roger"

The pilot project carried out by the Emilia-Romagna Region aims to create a web platform named RogerAmbiente available to citizens and users of public transport for the calculation of the environmental impact thanks to the use of public transport as an alternative to use of the private car. This project aims to support in the planning of promotional / rewarding actions related to sustainable mobility and to improve communication with end users, along with their awareness.

The Roger app is the assistant for getting around Emilia-Romagna that integrates, in a single tool, the transport services of all companies in the area. The platform carries out the ingestion of the data made available and collected through the Roger APP (i.e. data related to the purchase of bus and train tickets), in its Big Data infrastructure. These data are then integrated with other data relating to the validation of tickets on board the vehicles and therefore it is possible to know the user, the date of travel, the place of departure and the mileage of the ticket. Given the kilometric range, the kilometers traveled are estimated. The data provided can be anonymous or not, in any case they refer to individual journeys made by public transport. Through the web application, the authenticated user- by entering the required data-, can calculate the CO2 (along with NOx, VOC and PM10) savings for each trip made by the user.

Abruzzo Region

About the region

Abruzzo Region is located in Southern Italy. Its western border lies 80 km east of Rome. The region is divided into the four provinces of L'Aquila, Teramo, Pescara, and Chieti and occupies an area of 10,862 km² and has a population of 1,332,689 inhabitants.

Abruzzo is known as "the greenest region in Europe" as one third of its territory, the largest in Europe, is set aside as national parks and protected nature reserves: there are three national parks, one regional park, and 38 protected nature reserves. The territory of Abruzzo is characterized by internal mountain areas belonging to the category of "areas subject to natural disadvantages", whose environmental characteristics make social and economic development difficult, especially in the agricultural sector. Much of the surface is protected and valued for its naturalistic importance.

More about Abruzzo Region

If on the one hand this creates opportunities for tourism development and the offer of typical quality products, on the other hand it highlights structural characteristics that require integrated actions to promote the homogeneous development of the territory. Demographic impoverishment, aging of agricultural entrepreneurship, organizational and structural weakness of farms, inadequate infrastructure of the territory, lack of services offered to businesses and the population, low diffusion of broadband which creates a condition of significant infrastructural digital divide, are all elements which make the growth of these areas more difficult and which impose a common effort on the part of institutions and individuals. The mountain areas are affected by homogeneous critical issues with regard to economic development, i.e. the critical aspects attributable to internal and mountain areas, often difficult to reach or poorly connected with multimodal transport solutions.

Local public transport

The local public transport divided by municipality, and each of the following sites provides more available information about the local public transport in its own municipality:

Regional public transport has been divided according to the mode of transport used, and more information on each mode, as well as the available lines in the Abruzzo region can be found at the following links.

Railway transport:

Bus transport:

Air transport:

ICARUS Integrated services in Abruzzo Region

“Infomobility & integrated ticketing, real time check-in and tracking for passengers” consists in the integration of the Abruzzo port with hinterland and in the improvement of services for passengers. ARAP tests new ICT solutions to better connect coast and hinterland, through infomobility & integrated ticketing, real time check in and tracking for passengers. This initiative represents an innovative solution of cross-border value: a shared IT platform to allow a more efficient and easier mobility among Italian and Croatian areas thanks to a smooth transfer of information related to passenger transport at port, interface between port and hinterland and passenger travel between ports.

Main goals:

  • Facilitate User Accessibility and promotion of the public transport.
  • Increase Abruzzo Croatia transport appeal for users.
  • Stimulate Abruzzo Croatia maritime transport demand.

The application suite offers a multipurpose trouble ticketing system, which can be integrated if necessary, with a multi-channel inbound and outbound communication system (Voice, SMS, Whatsapp, Telegram), effectively offering a complete and highly flexible contact platform.